Shipping Policy

Last Updated: June 2026

Thank you for shopping with Thread & Co. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below.

Order Processing

• All orders are processed within 1-3 business days after payment confirmation.

• Orders are not processed, shipped, or delivered on Sundays or public holidays.

• During peak seasons, sales events, or high order volumes, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

Location	Estimated Delivery Time
Metro Cities	3-7 Business Days
Other Cities & Towns	5-10 Business Days
Remote Areas	7-15 Business Days

Delivery timelines are estimates and may vary depending on courier operations and local conditions.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.

• Free shipping promotions may be offered periodically and will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing tracking details, where applicable.

Customers can use the tracking information to monitor the status of their shipment.

Delivery Delays

While we strive to ensure timely deliveries, delays may occur due to:

• Weather conditions

• Public holidays

• Natural disasters

• Government restrictions

• Courier service disruptions

• Incorrect shipping information provided by the customer

Thread & Co. is not liable for delays caused by circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address, phone number, or other shipping details are provided:

• Delivery delays may occur.

• Additional shipping charges may apply.

• We cannot guarantee successful delivery.

Undeliverable Packages

If a package is returned to us due to:

• Incorrect address

• Failed delivery attempts

• Refusal to accept delivery

the customer may be responsible for any additional shipping costs required for re-dispatch.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.

Please provide:

• Order number

• Photographs of the damaged package/product (if applicable)

We will work with the shipping carrier to investigate and resolve the issue.

International Shipping

Currently, Thread & Co. ships only within India unless otherwise stated on the website.

Contact Us

For any shipping-related questions or concerns, please contact:

Thread & Co.
Email: divastyle2026@gmail.com

We appreciate your trust in Thread & Co. and look forward to serving you.